ES|EN
Chat on WhatsApp

Privacy Policy

Last updated: June 4, 2025

This Privacy Policy describes how we collect, use and protect your personal information when you interact with our website and services.

Privacy Policy of Desarrollos y Contenidos (desarrollosycontenidos.com)

At Desarrollos y Contenidos S.A.S. (“we,” “our,” “the Company”), we are committed to protecting and respecting the privacy of everyone who visits and uses our website desarrollosycontenidos.com (hereinafter, “the Site”) and/or who contacts us to request information or engage our services. This Privacy Policy describes how we collect, store, use, and protect the personal data you provide to us, in accordance with Argentina's Personal Data Protection Law No. 25,326.

Data controller

For any inquiry related to this Privacy Policy, your rights, or how we handle your data, you may contact our Privacy Officer at the email address indicated above.

Data we collect

Data you provide to us voluntarily. We only collect the information you send us yourself through:

  • Contact forms on the Site: first and last name, email address, phone number (optional), company or organization (optional), and message or inquiry.
  • Direct email: the data you send us when contacting us from your own email client (name, email, company, phone, message).
  • Requests for information or service engagements: when engaging products or services, we may request additional billing information and/or tax data (for example, company name, tax ID, address, bank details if applicable).

We do not collect any other type of information (no cookies, no browsing logs, no third-party data). Any other mention of tracking, cookies, or web analytics does not apply to our Site.

Purposes of processing

The personal data you provide is used exclusively to:

  • Respond to inquiries and requests for information made through the contact form or by email.
  • Manage the engagement of services (quotes, estimates, invoicing, project follow-up).
  • Maintain direct communication with you to provide support, clarify details, or send quotes.
  • Comply with legal and tax obligations (issuing receipts, retaining data for tax filings, complying with applicable regulations).

Your data will not be used for any other purpose.

Legal bases for processing

  • Explicit consent: by sending us information through the contact form or email, you freely, specifically, and knowingly consent to the processing of your data for the purposes stated above.
  • Performance of a contract or pre-contract: if you engage any of our services, it is necessary to process certain data to process payments, issue invoices, and provide the service.
  • Legal obligation: we must retain certain billing and tax data for the minimum period required by Argentine law (Law 25,326 and AFIP regulations).

Data retention

  • General inquiries and contact forms: we retain your messages and contact data only for as long as necessary to respond to your inquiry or until you request their deletion.
  • Data of clients who engage services (billing and accounting): under Argentine tax law, accounting and tax documents are retained for a minimum of five (5) years. After that period, your data will be securely archived or deleted, as applicable.

In any case, if you request the deletion of your data and that data is not required to comply with legal obligations, we will permanently delete it.

Recipients and transfers

We do not share or transfer your personal data to third parties, except in the following cases:

  • Financial institutions and payment gateways: only if you engage a service that requires the use of online payment methods. Your bank or card details are not stored on our servers, but on the payment gateway's servers.
  • Accounting or tax advisors: when necessary to comply with our tax obligations, they may access basic billing data (company name, tax ID, amount invoiced).

We do not carry out international transfers of your data. All third parties mentioned operate under strict confidentiality and security standards.

User rights

As the owner of your data, you have the right to:

  • Access the personal information we hold about you.
  • Rectify inaccurate or incomplete data.
  • Cancel (request the deletion of) your data when you consider it unnecessary for the stated purposes, except where legal retention obligations apply.
  • Object to the processing of your data for specific purposes (for example, revoking follow-up communications).

To exercise your rights, send an email to info@desarrollosycontenidos.com indicating:

  • Your full name.
  • Identity document (optional, if identity verification is required).
  • The data you wish to rectify, delete, or object to.
  • The reason and/or grounds for your request.

We will respond to your request within a maximum of ten (10) business days from receipt, as established by Law 25,326.

Information security

We adopt the technical and organizational security measures necessary to protect your personal data against unauthorized access, misuse, alteration, or destruction. These measures include:

  • Secure connection (HTTPS/TLS): the entire Site operates under the HTTPS protocol, encrypting the information you submit through the contact form and by email.
  • Controlled storage: the data you send us is stored on servers with restricted access and protected by secure credentials.
  • Periodic backups: we perform backups of critical information to ensure its availability and recovery.
  • Limited access: only authorized personnel of Desarrollos y Contenidos S.A.S. may access the data you provide, and only for the purposes described in this Policy.

No automated data collection

Our company does not use cookies, trackers, or web analytics systems. We do not record browsing data, location, or usage statistics for the Site. The only data we retain is what you voluntarily enter through contact forms or by email.

Links to third-party sites

The Site may include links to external platforms or social media (for example, Facebook, Instagram, LinkedIn). This Privacy Policy does not apply to those third-party sites. We recommend reviewing each site's privacy policy before sharing personal data.

Minors

Our Site is not directed at persons under 18 years of age. We do not request or accept personal data from minors. If you become aware that a minor has submitted personal data without authorization, please contact us immediately at info@desarrollosycontenidos.com so we can delete that data.

Changes to this Privacy Policy

We may modify this Privacy Policy at any time to adapt it to legislative or operational changes. When an update is made, we will publish the new version in this same section, indicating the date of the last revision. If we make substantial changes to how we process data, we will notify you in advance by email at the address you provided.

Contact and inquiries

For any questions, comments, exercise of ARCO rights (Access, Rectification, Cancellation, and Objection), or complaints, you may contact our Privacy Officer:

Thank you for your trust. We reaffirm our commitment to the responsible and secure use of your personal data.